Collecting rent, answering tenant calls, and addressing apartment maintenance are just three tasks you must complete every week. That's a lot!
Landlords are busy, but did you know there are ways to simplify your procedures? One of the best options is to create a tenant portal.
A tenant portal is an online tool that connects you and your tenants. You can use it for many things, simplifying your life.
Keep reading for some benefits of offering a tenant portal at your business.
Use It for Rent Collection
Collecting all your rental income is vital for your cash flow and profitability. Fortunately, a tenant portal is one of the most useful landlord tools for this purpose.
You can set up the portal to collect rent payments. Your tenants can create accounts on the portal and make recurring or one-time payments.
Using it for this purpose eliminates the need to go door-to-door collecting rent. It also eliminates the need to deposit the checks, as the portal can do this electronically.
You may also see an increase in your rent collection, as the portal provides an effortless way for tenants to keep up with their rent payments.
A Tenant Portal Is a Platform for Communication
A tenant portal also provides an excellent source for communicating with your tenants. Your tenants also use it to communicate with you.
You can post notices about maintenance coordination or repairs. You can notify tenants about past-due rent payments and late fees. You can also post notices about property updates or projects.
A tenant portal is also great for encouraging tenant lease renewals. You can send reminders to your tenants asking them to sign a new lease when the time comes.
Your Tenants Use It for Requests
Your tenants may use it to ask for repairs. When something breaks or needs to be addressed, they can fill out a repair request form. You'll receive it through the portal and can address it quickly.
As a result, you'll receive fewer phone calls, as your tenants will use the portal to communicate instead of calling you.
Makes Tasks Easier
A portal improves your tenant experience, making them more satisfied with living there. After all, it provides a place for tenants to reach you quickly.
It also makes things easier for you. It provides a place for everything and functions to do many things.
A tenant portal is a good solution if you're struggling with some of your duties. Hiring a full-service property management firm is also a great solution, as they can handle the work for you.
Talk to a Property Management Firm
Creating a tenant portal opens up opportunities for your business. It simplifies procedures and provides the ideal source for communications.
Are you ready to learn more about a tenant portal for your Merced, CA, properties?
PMI Merced can help. We are a full-service property management firm dedicated to excellent communication and service. Our state-of-the-art technology keeps you informed and helps your business prosper.
Reach out to learn more about tenant portals and other property management services.